Statutory state and federal regional governance network overseeing all long-term care Medicaid eligibility, nursing home level-of-care medical determinations, and facility resident rights advocacy for Washington County. Anchored by Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc., Florida Sunbiz Doc# 743340, FEI/EIN 59-1844633, 2414 Mahan Drive, Tallahassee, FL 32308, Toll-Free Elder Helpline 1-866-467-4624 / 1-800-963-5337), the designated Aging and Disability Resource Center (ADRC) for DOEA Planning and Service Area 2 managing the Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) Waiver waitlist and 701S/701B prioritization for Washington County. Paired with the Florida Department of Elder Affairs CARES (Comprehensive Assessment and Review for Long-Term Care Services) Area 2A Office ((850) 414-9803 / DOEA Main (850) 414-2000), whose registered nurses and assessors conduct mandatory level-of-care medical evaluations for admission to Washington Rehabilitation and Nursing Center (#SNF1065096) or enrollment in the SMMC LTC Medicaid Waiver at Vernon and Chipley ALFs, alongside the Florida Long-Term Care Ombudsman Program — Northwest District (1101 Gulf Breeze Parkway, Building 3, Suite 5, Gulf Breeze, FL 32561, (850) 916-6720 / Toll-Free 1-888-831-0404), which investigates resident complaints and conducts unannounced quality-of-care inspections in all Washington County nursing homes and assisted living facilities (acceptsMedicaid: true).
Official Verification Sources: Advantage Aging Solutions — Area Agency on Aging for North Florida (PSA 2 ADRC); Florida Department of Elder Affairs — CARES (Comprehensive Assessment and Review for Long-Term Care Services); Florida Long-Term Care Ombudsman Program — Northwest District
Issuer: Florida Department of Elder Affairs (DOEA), Florida AHCA & U.S. Administration for Community Living
Notes: Verified 2026-10-23: (1) Advantage Aging Solutions / Area Agency on Aging for North Florida, Inc. (Sunbiz Doc# 743340, EIN 59-1844633, 2414 Mahan Dr, Tallahassee, FL 32308, 1-866-467-4624 / 1-800-963-5337) is the statutory PSA 2 ADRC administering SMMC LTC Medicaid Waiver screening for Washington County (acceptsMedicaid: true). (2) DOEA CARES Area 2A ((850) 414-9803) performs mandatory medical level-of-care certifications for ICP nursing home and SMMC LTC Waiver applicants. (3) Florida Long-Term Care Ombudsman Program — Northwest District (1101 Gulf Breeze Pkwy, Bldg 3, Ste 5, Gulf Breeze, FL 32561, (850) 916-6720 / 1-888-831-0404, https://ombudsman.elderaffairs.org) advocates for residents of Washington County's 1 SNF and 4 ALFs.
Factual details and direct answers about Advantage Aging Solutions (DOEA PSA 2 ADRC), Florida CARES Area 2A & Northwest District LTC Ombudsman — Washington County Network's services, licensing, and credentials.
What are the three mandatory state agencies involved when a Washington County senior applies for Florida Medicaid Long-Term Care?
First, Advantage Aging Solutions (the PSA 2 Aging and Disability Resource Center at 1-866-467-4624 / 1-800-963-5337, working locally with the Washington County Council on Aging at (850) 638-6216) completes the 701S/701B intake screening and manages the SMMC LTC Waiver waitlist. Second, the Florida Department of Elder Affairs CARES Area 2A unit ((850) 414-9803) performs the mandatory medical nursing-facility level-of-care assessment. Third, the Florida Department of Children and Families (DCF) determines financial income and asset eligibility (acceptsMedicaid: true).
Who should a family contact if they have a quality-of-care concern or improper discharge dispute at a Washington County nursing home or assisted living facility?
Families and residents can contact the Florida Long-Term Care Ombudsman Program — Northwest District toll-free at 1-888-831-0404 or directly at (850) 916-6720. State-certified ombudsmen provide free, confidential investigation and resident rights advocacy for all residents of Washington Rehabilitation and Nursing Center (#SNF1065096) and Washington County's four licensed Assisted Living Facilities.
Connect with complementary legal, financial, and residential providers serving seniors in Chipley and Washington County.
The Law Office of Kristi Miller Novonglosky, P.A. (Kristi Miller Novonglosky, Esq. — Chipley Probate, Trust & Real Property Counsel)
Chipley, Washington County
(850) 638-7587
Strategic Wealth Specialists — Gavin A. Taylor & Kristopher 'Kris' Graham (Park Avenue Securities LLC — Chipley Branch)
Chipley, Washington County
(850) 730-8009
Chipley Housing Authority, NWFRHA Section 8 & Washington County SHIP Program
Chipley, Washington County
(850) 638-0134
Expert guidance, benefit eligibility rules, and state protections for older Florida residents and family caregivers.
Washington Rehabilitation and Nursing Center (Chipley 180-Bed Skilled Nursing, Post-Acute Rehab & Memory Care)
Chipley, Washington County
Tropical Paradise Villa ALF (#AL11939) & Home Sweet Home A.L.F. (#AL12572) — Chipley Assisted Living Homes
Chipley, Washington County
Washington County Council on Aging, Inc. — Chipley Senior Center & DOEA PSA 2 Designated Lead Agency
Chipley, Washington County
Northwest Florida Community Hospital (NFCH) — Critical Access Hospital, Swing-Bed Skilled Nursing Unit & Senior Rehab
Chipley, Washington County
Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.