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Assisted LivingAssisted Living & Memory Care✓ Verified
Chipley, Washington County
Last verified: Thursday, October 22, 2026
Advantage Aging Solutions (DOEA PSA 2 ADRC), Florida CARES Area 2A & Northwest District LTC Ombudsman — Washington County Network
About This Organization

Statutory state and federal regional governance network overseeing all long-term care Medicaid eligibility, nursing home level-of-care medical determinations, and facility resident rights advocacy for Washington County. Anchored by Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc., Florida Sunbiz Doc# 743340, FEI/EIN 59-1844633, 2414 Mahan Drive, Tallahassee, FL 32308, Toll-Free Elder Helpline 1-866-467-4624 / 1-800-963-5337), the designated Aging and Disability Resource Center (ADRC) for DOEA Planning and Service Area 2 managing the Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) Waiver waitlist and 701S/701B prioritization for Washington County. Paired with the Florida Department of Elder Affairs CARES (Comprehensive Assessment and Review for Long-Term Care Services) Area 2A Office ((850) 414-9803 / DOEA Main (850) 414-2000), whose registered nurses and assessors conduct mandatory level-of-care medical evaluations for admission to Washington Rehabilitation and Nursing Center (#SNF1065096) or enrollment in the SMMC LTC Medicaid Waiver at Vernon and Chipley ALFs, alongside the Florida Long-Term Care Ombudsman Program — Northwest District (1101 Gulf Breeze Parkway, Building 3, Suite 5, Gulf Breeze, FL 32561, (850) 916-6720 / Toll-Free 1-888-831-0404), which investigates resident complaints and conducts unannounced quality-of-care inspections in all Washington County nursing homes and assisted living facilities (acceptsMedicaid: true).

Official Verification Sources: Advantage Aging Solutions — Area Agency on Aging for North Florida (PSA 2 ADRC); Florida Department of Elder Affairs — CARES (Comprehensive Assessment and Review for Long-Term Care Services); Florida Long-Term Care Ombudsman Program — Northwest District

Verified State & Regulatory Credentials
DOEA PSA 2 Aging & Disability Resource Center (ADRC), CARES Area 2A & Statutory LTC Ombudsman: Advantage Aging Solutions (Sunbiz Doc# 743340, EIN 59-1844633 — PSA 2 ADRC) | DOEA CARES Area 2A ((850) 414-9803) | FL LTC Ombudsman Northwest District (1-888-831-0404 / (850) 916-6720)Status: Active Statutory Regional Long-Term Care Gatekeeper & Resident Advocacy Agencies (acceptsMedicaid: true)

Issuer: Florida Department of Elder Affairs (DOEA), Florida AHCA & U.S. Administration for Community Living

Notes: Verified 2026-10-23: (1) Advantage Aging Solutions / Area Agency on Aging for North Florida, Inc. (Sunbiz Doc# 743340, EIN 59-1844633, 2414 Mahan Dr, Tallahassee, FL 32308, 1-866-467-4624 / 1-800-963-5337) is the statutory PSA 2 ADRC administering SMMC LTC Medicaid Waiver screening for Washington County (acceptsMedicaid: true). (2) DOEA CARES Area 2A ((850) 414-9803) performs mandatory medical level-of-care certifications for ICP nursing home and SMMC LTC Waiver applicants. (3) Florida Long-Term Care Ombudsman Program — Northwest District (1101 Gulf Breeze Pkwy, Bldg 3, Ste 5, Gulf Breeze, FL 32561, (850) 916-6720 / 1-888-831-0404, https://ombudsman.elderaffairs.org) advocates for residents of Washington County's 1 SNF and 4 ALFs.

Services Offered
DOEA PSA 2 Aging and Disability Resource Center (ADRC) & Elder Helpline (1-866-467-4624 / 1-800-963-5337)
Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) Waiver Waitlist & 701S Screening (acceptsMedicaid: true)
Mandatory Nursing Home & Medicaid Waiver Level-of-Care Medical Assessments via DOEA CARES Area 2A ((850) 414-9803)
Resident Rights Advocacy & Complaint Investigation via Northwest District Long-Term Care Ombudsman ((850) 916-6720 / 1-888-831-0404)
Pre-Admission Screening and Resident Review (PASRR) & Hospital-to-Community Transition Coordination
Oversight of OAA Title III, CCE, ADI & HCE Funding Delivered Locally by Washington County Council on Aging
Frequently Asked Questions

Factual details and direct answers about Advantage Aging Solutions (DOEA PSA 2 ADRC), Florida CARES Area 2A & Northwest District LTC Ombudsman — Washington County Network's services, licensing, and credentials.

What are the three mandatory state agencies involved when a Washington County senior applies for Florida Medicaid Long-Term Care?

First, Advantage Aging Solutions (the PSA 2 Aging and Disability Resource Center at 1-866-467-4624 / 1-800-963-5337, working locally with the Washington County Council on Aging at (850) 638-6216) completes the 701S/701B intake screening and manages the SMMC LTC Waiver waitlist. Second, the Florida Department of Elder Affairs CARES Area 2A unit ((850) 414-9803) performs the mandatory medical nursing-facility level-of-care assessment. Third, the Florida Department of Children and Families (DCF) determines financial income and asset eligibility (acceptsMedicaid: true).

Who should a family contact if they have a quality-of-care concern or improper discharge dispute at a Washington County nursing home or assisted living facility?

Families and residents can contact the Florida Long-Term Care Ombudsman Program — Northwest District toll-free at 1-888-831-0404 or directly at (850) 916-6720. State-certified ombudsmen provide free, confidential investigation and resident rights advocacy for all residents of Washington Rehabilitation and Nursing Center (#SNF1065096) and Washington County's four licensed Assisted Living Facilities.

Contact Information
Address
2414 Mahan Dr, Tallahassee, FL 32308
Hours
Mon-Fri 8:00am-5:00pm (Elder Helpline: 1-800-963-5337; CARES Area 2A: (850) 414-9803; LTC Ombudsman: 1-888-831-0404 / (850) 916-6720)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.