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Assisted LivingAssisted Living & Memory Care✓ Verified
Arcadia, DeSoto County
Last verified: Thursday, October 22, 2026
Area Agency on Aging for Southwest Florida (DOEA PSA 8 ADRC), Florida CARES & LTC Ombudsman — DeSoto Network
About This Organization

Serving as the official statutory gateway to state-subsidized assisted living, memory care, and skilled nursing home Medicaid benefits for DeSoto County residents, the Area Agency on Aging for Southwest Florida, Inc. (AAASWFL, Sunbiz Doc# 744232, DOEA Planning and Service Area 8 Aging and Disability Resource Center) coordinates directly with local Arcadia intake hub Senior Friendship Centers (917 N Arcadia Ave, Arcadia, FL 34266) and two mandatory state regulatory agencies: (1) the DOEA Bureau of Elder Rights / Florida CARES (Comprehensive Assessment and Review for Long-Term Care Services) Area 8 Unit (2295 Victoria Ave, Ste 232B, Fort Myers, FL 33901, (239) 338-2571), which performs the clinical Level-of-Care (LOC) nursing assessments required for admission to DeSoto Health and Rehab, Arcadia Oaks Assisted Living, or Desoto Care - Nocatee under the Florida Medicaid SMMC Long-Term Care Waiver; and (2) the Florida Long-Term Care Ombudsman Program — South Central District Council (200 N Kentucky Ave, Ste 224, Lakeland, FL 33801, (863) 413-2764 / Toll-Free 1-888-831-0404), which conducts unannounced resident-rights inspections of every licensed ALF and nursing home in DeSoto County (acceptsMedicaid: true).

Official Verification Sources: Area Agency on Aging for Southwest Florida (PSA 8) — Official Portal; Florida DOEA — CARES (Comprehensive Assessment and Review for Long-Term Care Services); Florida Long-Term Care Ombudsman Program — South Central Council

Verified State & Regulatory Credentials
Statutory DOEA PSA 8 Aging & Disability Resource Center (ADRC) & Florida CARES Unit: DOEA PSA 8 ADRC (Sunbiz Doc# 744232) | Florida CARES Area 8 ((239) 338-2571)Status: Active Statutory Medicaid LTC Intake & Level-of-Care Authority (acceptsMedicaid: true)

Issuer: Florida Department of Elder Affairs (DOEA) / Florida AHCA

Notes: Official single point of entry for the Florida Medicaid SMMC Long-Term Care Waiver and mandatory CARES Level-of-Care assessments for DeSoto County seniors (acceptsMedicaid: true).

Statutory Resident Advocacy — Florida Long-Term Care Ombudsman (South Central Council): F.S. Chapter 400 Part I (South Central District Office: (863) 413-2764 / 1-888-831-0404)Status: Active Statutory Long-Term Care Resident Rights & Inspection Authority

Issuer: Florida Department of Elder Affairs — Office of State Long-Term Care Ombudsman

Notes: The South Central District Long-Term Care Ombudsman Council investigates complaints and protects residents in DeSoto County's licensed ALFs and skilled nursing facilities.

Services Offered
Florida SMMC Long-Term Care Medicaid Waiver Screening (701S) & Waitlist Priority Intake
Mandatory Florida CARES Level-of-Care (LOC) Nursing Home & ALF Medical Assessments
Older Americans Act Title III-E Family Caregiver Support & Respite Voucher Grants
South Central District Long-Term Care Ombudsman ALF & Nursing Home Resident Advocacy
Adult Protective Services (APS) Crisis Placement & Emergency Home Energy Assistance (EHEAP)
Elder Helpline Information & Referral (1-866-413-5337) for All DeSoto County Communities
Frequently Asked Questions

Factual details and direct answers about Area Agency on Aging for Southwest Florida (DOEA PSA 8 ADRC), Florida CARES & LTC Ombudsman — DeSoto Network's services, licensing, and credentials.

How does a DeSoto County senior get on the Florida Medicaid Long-Term Care Waiver waitlist or get a CARES assessment?

DeSoto County seniors or their caregivers must call the Area Agency on Aging for Southwest Florida (PSA 8) Elder Helpline at (866) 413-5337 to complete a telephone 701S screening. Once prioritized, the DOEA Florida CARES Area 8 nurse team ((239) 338-2571) completes the medical Level-of-Care certification required for Medicaid-funded care at Arcadia Oaks, Desoto Care - Nocatee, DeSoto Health and Rehab, or in-home (acceptsMedicaid: true).

Who investigates quality-of-care or discharge complaints at an Arcadia assisted living facility or nursing home?

The Florida Long-Term Care Ombudsman Program — South Central District Council ((863) 413-2764 or toll-free 1-888-831-0404) investigates complaints confidentially and free of charge on behalf of residents in any DeSoto County ALF or nursing facility.

Contact Information
Address
917 N Arcadia Ave, Arcadia, FL 34266 (PSA 8 HQ: 2830 Winkler Ave, Ste 112, Fort Myers, FL 33916)
Hours
Mon-Fri 8:00am-5:00pm
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.