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Assisted LivingAssisted Living & Memory Care✓ Verified
Cross City, Dixie County
Last verified: Sunday, October 25, 2026
Elder Options (Mid-Florida Area Agency on Aging — DOEA PSA 3 ADRC), Florida CARES Area 3A & North Central FL LTC Ombudsman — Dixie County Network
About This Organization

Statutory state and federal regional governance network overseeing all long-term care Medicaid eligibility, nursing home level-of-care medical determinations, and facility resident rights advocacy for Dixie County across Cross City (32628), Old Town (32680), Horseshoe Beach (32648), Suwannee (32692), and Jena (32359). Anchored by Elder Options (Mid-Florida Area Agency on Aging, Inc., Florida Sunbiz Doc# 739573, FEI/EIN 59-1777567, 100 SW 75th Street, Suite 301, Gainesville, FL 32607, (352) 378-6649 / Toll-Free Elder Helpline 1-800-262-2243 and 1-800-963-5337), the designated Aging and Disability Resource Center (ADRC) for DOEA Planning and Service Area 3 managing the Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) Waiver waitlist, 701S/701B prioritization, and SHINE Medicare counseling in partnership with Dixie County's local Lead Agency (Suwannee River Economic Council at 314 NE 255th St, Cross City, FL 32628, (352) 498-5018). Paired with two mandatory state regulatory authorities: (1) the DOEA Bureau of Elder Rights / Florida CARES (Comprehensive Assessment and Review for Long-Term Care Services) Area 3A Field Office (14101 NW US Hwy 441, Suite 400, Alachua, FL 32615, (386) 418-6430), whose registered nurses and assessors perform the mandatory clinical Level-of-Care (LOC) evaluations required for Florida Medicaid admission to Cross City Nursing and Rehabilitation Center (#SNF130470998) or enrollment in the SMMC LTC Medicaid Waiver; and (2) the Florida Long-Term Care Ombudsman Program — North Central District Council (1515 E Silver Springs Blvd, #203, Ocala, FL 34470, (352) 620-3088 / Toll-Free 1-888-831-0404), which conducts unannounced resident-rights inspections and complaint investigations at Cross City Nursing and Rehabilitation Center (#SNF130470998) and surrounding Area 3 SNFs, ALFs, and AFCHs (acceptsMedicaid: true).

Official Verification Sources: Elder Options (Mid-Florida Area Agency on Aging — DOEA PSA 3) Official Website; Florida DOEA — CARES (Comprehensive Assessment and Review for Long-Term Care Services); Florida Long-Term Care Ombudsman Program — North Central District Council

Verified State & Regulatory Credentials
Statutory DOEA PSA 3 Aging & Disability Resource Center (ADRC), Florida CARES Area 3A & LTC Ombudsman: Elder Options PSA 3 ADRC (Sunbiz Doc# 739573 | EIN 59-1777567) | DOEA Florida CARES Area 3A ((386) 418-6430) | North Central FL LTC Ombudsman (1-888-831-0404 / (352) 620-3088)Status: Active Statutory Medicaid LTC Intake, Medical Level-of-Care & Resident Rights Authorities (acceptsMedicaid: true)

Issuer: Florida Department of Elder Affairs (DOEA), Florida AHCA & U.S. Administration for Community Living

Notes: Verified 2026-10-26: (1) Mid-Florida Area Agency on Aging, Inc. d/b/a Elder Options (Sunbiz Doc# 739573, EIN 59-1777567, 100 SW 75th St, Ste 301, Gainesville, FL 32607, (352) 378-6649 / Helpline 1-800-262-2243 & 1-800-963-5337) is the statutory PSA 3 ADRC administering SMMC LTC Medicaid Waiver screening for Dixie County (acceptsMedicaid: true). (2) DOEA Florida CARES Area 3A (14101 NW US Hwy 441, Ste 400, Alachua, FL 32615, (386) 418-6430) conducts mandatory Level-of-Care medical evaluations for Cross City Nursing and Rehabilitation Center (#SNF130470998) and HCBS waivers. (3) Florida Long-Term Care Ombudsman Program — North Central District Council (1515 E Silver Springs Blvd, #203, Ocala, FL 34470, (352) 620-3088 / 1-888-831-0404) protects resident rights across Dixie County's 60 skilled nursing beds.

Services Offered
DOEA PSA 3 Aging and Disability Resource Center (ADRC) & Elder Helpline (1-800-262-2243 / 1-800-963-5337)
Florida SMMC Long-Term Care Medicaid Waiver Screening (701S) & Waitlist Priority Management (acceptsMedicaid: true)
Mandatory DOEA Florida CARES Area 3A Level-of-Care (LOC) Nursing Home & Waiver Medical Evaluations ((386) 418-6430)
North Central Florida District Long-Term Care Ombudsman Nursing Home & ALF Resident Advocacy (1-888-831-0404 / (352) 620-3088)
Older Americans Act Title III-E Family Caregiver Support, Dementia Respite Grants & SHINE Medicare Counseling
Direct Intake Coordination with SREC Dixie County Senior Center (314 NE 255th St, Cross City, (352) 498-5018)
Frequently Asked Questions

Factual details and direct answers about Elder Options (Mid-Florida Area Agency on Aging — DOEA PSA 3 ADRC), Florida CARES Area 3A & North Central FL LTC Ombudsman — Dixie County Network's services, licensing, and credentials.

How does a Dixie County senior apply for the Florida Medicaid Long-Term Care Waiver or schedule a mandatory CARES nursing assessment?

Seniors and family caregivers in Cross City (32628), Old Town (32680), Horseshoe Beach (32648), and Suwannee (32692) must call the Elder Options (PSA 3) Elder Helpline at 1-800-262-2243 or 1-800-963-5337 (or contact the local SREC Dixie County Senior Center at (352) 498-5018 Ext. 2) to complete a 701S/701B intake screening. Once prioritized, a registered nurse or assessor from the DOEA Florida CARES Area 3A unit ((386) 418-6430) conducts the mandatory clinical Level-of-Care (LOC) evaluation required for Medicaid coverage at Cross City Nursing and Rehabilitation Center (#SNF130470998), regional ALFs/SNFs, or in-home care (acceptsMedicaid: true).

Who investigates quality-of-care or improper discharge complaints at Cross City Nursing and Rehabilitation Center or a regional assisted living facility?

The Florida Long-Term Care Ombudsman Program — North Central District Council ((352) 620-3088 or toll-free 1-888-831-0404) investigates complaints free of charge and confidentially on behalf of residents in Cross City Nursing and Rehabilitation Center (#SNF130470998) and any Area 3 skilled nursing facility, assisted living facility, or adult family care home.

Contact Information
Address
100 SW 75th St, Suite 301, Gainesville, FL 32607
Hours
Mon-Fri 8:00am-5:00pm (PSA 3 Elder Helpline: 1-800-262-2243 / 1-800-963-5337 | CARES Area 3A: (386) 418-6430 | LTC Ombudsman: 1-888-831-0404 / (352) 620-3088)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.