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Geriatric Care ManagementPrivate Care Navigators & Patient Advocates✓ Verified
Orlando, Orange County
Last verified: Thursday, October 29, 2026
Senior Resource Alliance — Elder Helpline & Area Agency on Aging (PSA 7)
About This Organization

The Senior Resource Alliance (SRA) is the official state-designated Area Agency on Aging and Aging and Disability Resource Center (ADRC) for Central Florida's Planning and Service Area 7 (PSA 7), covering Orange, Seminole, Osceola, and Brevard counties under the Florida Department of Elder Affairs (DOEA). Headquartered on Maguire Boulevard near Baldwin Park/Colonialtown in Orlando, SRA operates the Central Florida Elder Helpline (1-800-96-ELDER / 407-514-1800), conducts mandatory Florida Medicaid SMMC LTC screening assessments, provides SHINE free unbiased Medicare counseling, and coordinates Community Care for the Elderly (CCE) and Alzheimer's Disease Initiative (ADI) care management.

Official Verification Sources: Senior Resource Alliance — Elder Helpline & Area Agency on Aging (PSA 7) Official Website; Florida Health Finder / State Regulatory Registry

Verified State & Regulatory Credentials
Florida DOEA / Care Management Credential: PSA-07-AAAStatus: Active / Verified

Issuer: Florida Department of Elder Affairs (DOEA) Designated Area Agency on Aging (PSA 7)

Notes: Official Florida DOEA Area Agency on Aging & ADRC for Central Florida (PSA 7); Mandatory Intake & Screening Gateway for Florida Medicaid Long-Term Care (SMMC LTC); Free SHINE (Serving Health Insurance Needs of Elders) Unbiased Medicare Counseling

Services Offered
Florida Medicaid SMMC Long-Term Care Waitlist Screening & Priority Scoring
Community Care for the Elderly (CCE) & Home Care for the Elderly (HCE) Intake
Alzheimer's Disease Initiative (ADI) Respite Care Referrals
SHINE Medicare Part D, Medicare Advantage & Medigap Counseling
Evidence-Based Healthy Aging Workshops (Matter of Balance, Tai Chi for Arthritis)
Frequently Asked Questions

Factual details and direct answers about Senior Resource Alliance — Elder Helpline & Area Agency on Aging (PSA 7)'s services, licensing, and credentials.

How do I apply for the Florida Medicaid Long-Term Care waiver in Orange County?

The mandatory first step to apply for Florida's Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) program in Orange County is calling the Senior Resource Alliance Elder Helpline at (407) 514-1800 (or 1-800-963-5337) to complete a telephone CARES screening.

Does the Senior Resource Alliance charge fees for care navigation or Medicare counseling?

No, all Elder Helpline referrals, Medicaid LTC screenings, and SHINE Medicare counseling consultations provided by the Senior Resource Alliance are 100% free to Orange County seniors and caregivers.

Helpful Florida Senior Guides & Resources

Expert guidance, benefit eligibility rules, and state protections for older Florida residents and family caregivers.

Contact Information
Address
3319 Maguire Blvd, Ste 100
Hours
Mon-Fri 8:00 AM - 5:00 PM (24/7 Clinical / On-Call Support Where Applicable)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.