Franklin County's official, 100% free, unbiased, and non-commissioned Medicare, Medigap, Prescription Drug (Part D), and Senior Healthcare Cost-Savings Counseling network—administered by the Florida Department of Elder Affairs (DOEA) and the U.S. Administration for Community Living (ACL) State Health Insurance Assistance Program (SHIP) through DOEA Planning and Service Area 2 (PSA 2) regional agency Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc., Florida Sunbiz 501(c)(3) Document #743340 [also cross-referenced in historical DOEA indexes as #737421], 2414 Mahan Drive, Tallahassee, FL 32308; Toll-Free PSA 2 SHINE Helpline 1-866-467-4624 / Florida Elder Helpline 1-800-96-ELDER [1-800-963-5337] / (850) 488-0055). Across Franklin County, state-certified SHINE counselors coordinate one-on-one consultations, Open Enrollment Part D audits, and benefit workshops through four community host sites spanning Carrabelle, Eastpoint, and Apalachicola: (1) the Franklin County Senior Citizens Council, Inc. (Florida Sunbiz 501(c)(3) Document #732849) at the Franklin County Senior Center, 201 NW Avenue F (PO Box 814), Carrabelle, FL 32322 ((850) 697-3760 / (850) 697-2353); (2) the Elder Care Community Council of Franklin County, FL, Inc. ('ECCC', Florida Sunbiz 501(c)(3) Document #N16000007627) operating out of the Holy Family Senior Center / Apalachicola Senior Center at 203 Dr. Frederick S. Humphries Street (Avenue H & 7th Street), Apalachicola, FL 32320 ((850) 370-0116 / (850) 509-5009 / (850) 653-8057); and (3) both branches of the Franklin County Public Library (Wilderness Coast Public Libraries)—the Eastpoint Branch at 160 Hickory Dip Road, Eastpoint, FL 32328 ((850) 670-8151, Mon–Fri 9:00am–5:00pm) and the Carrabelle Branch at 311 St. James Avenue (US Hwy 98), Carrabelle, FL 32322 ((850) 275-9895, Mon–Fri 10:00am–6:00pm, Sat 10:00am–2:00pm). Because coastal Franklin County has very limited in-network Medicare Advantage HMO provider coverage, SHINE counselors perform essential side-by-side comparisons between Original Medicare + Medigap Supplement policies (ensuring unrestricted access to George E. Weems Memorial Hospital in Apalachicola, Ascension Sacred Heart Gulf in Port St. Joe, and Tallahassee Memorial / HCA Florida Capital specialists) versus Medicare Advantage (Part C) plans, audit Part D drug formularies under the $2,000 federal out-of-pocket cap, and file direct applications for Florida Medicare Savings Programs (QMB, SLMB, QI-1—saving qualifying seniors $185+/month on Part B premiums) and Social Security Extra Help (Low-Income Subsidy / LIS) (acceptsMedicaid: false).
Official Verification Sources: Florida SHINE (Serving Health Insurance Needs of Elders) — Official DOEA Medicare Counseling Portal; Advantage Aging Solutions (DOEA PSA 2 Area Agency on Aging — 1-866-467-4624 / 1-800-963-5337); Florida Sunbiz Entities — Franklin County Senior Citizens Council (#732849) & Elder Care Community Council (#N16000007627) + Wilderness Coast Public Libraries
Issuer: Florida Department of Elder Affairs (DOEA), U.S. Administration for Community Living (ACL) & CMS
Notes: Verified 2026-10-26: Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc., Sunbiz 501(c)(3) Doc #743340 [cross-ref #737421], 2414 Mahan Dr, Tallahassee, FL 32308, SHINE Helpline 1-866-467-4624 / Elder Helpline 1-800-963-5337 / (850) 488-0055) administers SHINE across all 14 counties of DOEA PSA 2, including Franklin County.
Issuer: Florida Department of State (Sunbiz) & Franklin County Board of County Commissioners / Wilderness Coast Public Libraries
Notes: Verified 2026-10-26 via Sunbiz & Wilderness Coast Public Libraries: Franklin County Senior Citizens Council, Inc. (Sunbiz Doc #732849, 201 NW Ave F, Carrabelle, FL 32322, (850) 697-3760 / (850) 697-2353); Elder Care Community Council of Franklin County, FL, Inc. (Sunbiz Doc #N16000007627, Holy Family / Apalachicola Senior Center, 203 Dr. Frederick S. Humphries St, Apalachicola, FL 32320, (850) 370-0116); Eastpoint Branch Library (160 Hickory Dip Rd, Eastpoint, FL 32328, (850) 670-8151); and Carrabelle Branch Library (311 St. James Ave, Carrabelle, FL 32322, (850) 275-9895).
Factual details and direct answers about SHINE (Serving Health Insurance Needs of Elders) — Advantage Aging Solutions (DOEA PSA 2), Franklin County Senior Citizens Council (Carrabelle), Elder Care Community Council (Apalachicola) & Franklin County Public Library (Eastpoint & Carrabelle Branches)'s services, licensing, and credentials.
How can seniors in Apalachicola, Eastpoint, St. George Island, Carrabelle, and Alligator Point schedule a free SHINE Medicare counseling appointment?
Franklin County Medicare beneficiaries can call the Advantage Aging Solutions (DOEA PSA 2) SHINE Helpline toll-free at 1-866-467-4624 or the Florida Elder Helpline at 1-800-96-ELDER (1-800-963-5337 / (850) 488-0055) for one-on-one telephone counseling or to coordinate local outreach at the Franklin County Senior Citizens Council in Carrabelle (201 NW Avenue F, (850) 697-3760 / (850) 697-2353), the Elder Care Community Council / Holy Family Senior Center in Apalachicola (203 Dr. Frederick S. Humphries St, (850) 370-0116), the Eastpoint Branch Library (160 Hickory Dip Rd, (850) 670-8151), or the Carrabelle Branch Library (311 St. James Ave, (850) 275-9895).
Why should Franklin County seniors compare Original Medicare + Medigap against Medicare Advantage with an unbiased SHINE counselor before enrolling?
Because state-certified SHINE counselors never sell insurance or receive commissions, they give Franklin County retirees an objective check on whether George E. Weems Memorial Hospital in Apalachicola, Ascension Sacred Heart Gulf in Port St. Joe, and specialty surgeons in Tallahassee or Panama City accept a specific Medicare Advantage network—while simultaneously screening fixed-income seniors for Florida Medicare Savings Programs (QMB, SLMB, QI-1) that eliminate the $185+ monthly Medicare Part B premium.
Connect with complementary legal, financial, and residential providers serving seniors in Carrabelle and Franklin County.
US-98 / US-319 Northeast Wakulla (Crawfordville) & Leon County Probate, Trust & Coastal Homestead Succession Corridor — Ausley McMullen (Frances 'Francie' C. Lowe, Esq., LL.M., Sarah S. Butters, Esq. & Robert A. Pierce, Esq.), Liberty Coastal Law PLLC, Corkill Law Firm & Thompson, Crawford & Smiley, P.A.
Carrabelle, Franklin County
(850) 926-8245
Lanark Village Historic Gulf Coast Retirement Community & Carrabelle / Alligator Point 55+ Coastal RV Resort Corridor
Carrabelle, Franklin County
(850) 697-3926
St. James Health and Rehabilitation Center (Now Operating as Arabella Health & Wellness of Carrabelle — AHCA #SNF130471042 / 90 Beds) — Franklin County's Sole Licensed Long-Term Care Facility
Carrabelle, Franklin County
(850) 697-2020
Expert guidance, benefit eligibility rules, and state protections for older Florida residents and family caregivers.
Medicare Savings Programs in Florida (QMB, SLMB, QI) →
How QMB, SLMB, QI-1, and Extra Help (LIS) save Franklin County seniors over $2,200 annually on Medicare Part B and Part D costs.
Senior Citizen Benefits in Florida →
Connecting with Franklin County Senior Citizens Council, Elder Care Community Council, and Advantage Aging Solutions (PSA 2) benefits.
US-98 / US-319 North Crawfordville & Tallahassee CFP® & SEC Fee-Only RIA Fiduciary Hub — English Financial Group (ChFC®, CASL®, CLTC®), Smith Bruer Advisors (Fee-Only RIA), Seven Hills Financial, Mariner Wealth, Morgan Stanley, Merrill Lynch & Raymond James
Carrabelle, Franklin County
Centennial Bank — Apalachicola, Eastpoint, St. George Island & Carrabelle In-County Branches, Centennial Financial Services (Crowley Wealth / Ameriprise) & PeoplesSouth Bank (Apalachicola)
Apalachicola, Franklin County
Friedman Wealth Management, LLC — Mark W. Friedman, CPA, PFS, AWMA® (Eastpoint In-County Office — Osaic Wealth) & US-98 West Port St. Joe / Panama City CFP® Fiduciary Network (Farnsley Wealth, Woodrick Financial, CompassPoint / Raymond James & Trustmark)
Eastpoint, Franklin County
OCC & Florida Chartered Corporate Trust & Coastal/Timber Estate Fiduciary Network — Capital City Trust Company & Capital City Bank (Port St. Joe & Crawfordville Branches), Centennial Bank Trust, Synovus Trust Company, N.A., Regions Bank Trust & Hancock Whitney Trust
Apalachicola, Franklin County
Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.