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Escambia County Senior Services & Resources

Northwest Florida county featuring Pensacola and historic attractions. If you or a family member in Escambia County needs help at home, meals, caregiver support or help with Medicare, these are the people to call.

Start Here: Your Aging and Disability Resource Center

Every Florida county is served by an Area Agency on Aging that also works as an Aging and Disability Resource Center (ADRC). For Escambia County, that is Northwest Florida Area Agency on Aging, which serves Planning and Service Area 1. Call it to be screened for in-home services, home-delivered meals, caregiver support and the Medicaid long-term care waitlist, or to find local programs.

Aging and Disability Resource Center · Escambia County
Northwest Florida Area Agency on Aging
Pensacola, FL

You can also reach it through the Florida Elder Helpline at 1-800-96-ELDER (1-800-963-5337), which routes calls by county. (Source: Florida Department of Elder Affairs.)

Local Senior Services Provider in Escambia County

Florida's Community Care for the Elderly (CCE) program pays for help at home for people 60 and older, such as case management, homemaking, personal care, respite and meals. In Escambia County, the program is run by:

Community Care for the Elderly lead agency
Council on Aging of West Florida
Pensacola, FL

Most services start with a screening through the ADRC above, and there may be a waitlist. (Source: Elder Affairs list of CCE lead agencies, updated April 2024.)

Statewide Help Lines for Escambia County Residents

  • Free Medicare counseling (SHINE): 1-800-963-5337. Trained volunteers who do not sell plans. FloridaSHINE.org
  • Florida Abuse Hotline: 1-800-96-ABUSE (1-800-962-2873) to report abuse, neglect or exploitation of an older adult.
  • Florida Senior Legal Helpline: 1-888-895-7873 for free legal advice for people 60 and older.
  • 211: dial 2-1-1 for food, rent, utility and other local help.
  • Special Needs Registry: if you would need help evacuating during a hurricane, sign up with Escambia County emergency management through the Florida Special Needs Registry.

Senior Services Listed in Escambia County

These 12 listings are in our directory. Call ahead to confirm hours and services.

Guides for Escambia County Seniors and Families

Questions About Senior Services in Escambia County

Who do I call for senior services in Escambia County?

Start with Northwest Florida Area Agency on Aging, the Aging and Disability Resource Center for Escambia County, at 850-494-7101, or call the Florida Elder Helpline at 1-800-963-5337. They screen for in-home help, meals, caregiver support and Medicaid long-term care, and connect you to local providers.

Who provides in-home help for seniors in Escambia County?

The state's Community Care for the Elderly program in Escambia County is run locally by Council on Aging of West Florida (850-432-1475). Services such as case management, homemaking, personal care and home-delivered meals usually start with a screening through the Aging and Disability Resource Center.

Where can Escambia County seniors get free Medicare help?

Florida SHINE offers free, unbiased Medicare counseling from trained volunteers. Call 1-800-963-5337 to reach the SHINE program for Escambia County through your Aging and Disability Resource Center.

Other Counties Served by Northwest Florida Area Agency on Aging