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Assisted LivingAssisted Living & Memory Care✓ Verified
Bristol, Liberty County
Last verified: Sunday, October 25, 2026
Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc. — DOEA PSA 2 ADRC #743340, 1-800-96-ELDER), DOEA CARES Area 2B ((850) 414-9803 — F.S. § 409.985 LOC Certification) & Northwest / Panhandle Long-Term Care Ombudsman Council (1-888-831-0404)
About This Organization

Statutory state and federal regional long-term care governance network overseeing all Florida Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) Waiver applications, mandatory Nursing Facility Level-of-Care (LOC) clinical determinations under F.S. § 409.985, SHINE Medicare counseling, and facility resident rights advocacy under F.S. § 400.0060 for Liberty County (Bristol 32321, Hosford 32334, Telogia 32360, and Sumatra 32335): (1) Advantage Aging Solutions (legally incorporated as the Area Agency on Aging for North Florida, Inc., active Florida 501(c)(3) Non-Profit Corporation, Florida Sunbiz Document #743340 [also cross-referenced in legacy state filings under #737421], FEI/EIN 59-1844633, CMS NPI #1235703224, headquartered at 2414 Mahan Drive, Tallahassee, FL 32308; Direct (850) 488-0055, SHINE Helpline 1-866-467-4624, Statewide Elder Helpline 1-800-96-ELDER / (800) 963-5337), serving as the designated Aging and Disability Resource Center (ADRC) for DOEA Planning and Service Area 2 (PSA 2) under Florida Statutes Chapter 430 and managing 701S/701B intake screening and waitlist prioritization for the SMMC Long-Term Care Medicaid Waiver across AHCA Region 2 / Region A managed care plans (Sunshine Health 1-866-796-0530, Humana Medical Plan 1-800-477-6931, and Simply Healthcare Plans 1-844-405-4296); (2) Florida Department of Elder Affairs — CARES (Comprehensive Assessment and Review for Long-Term Care Services) Area 2B Office (4040 Esplanade Way, Suite 380 / 2414 Mahan Dr corridor, Tallahassee, FL 32399, (850) 414-9803, Email cares02b_general@elderaffairs.org; alongside cross-river Area 2A at (850) 747-5840), whose registered nurses and clinical assessors perform mandatory F.S. § 409.985 pre-admission Nursing Facility Level-of-Care (LOC) medical evaluations for Liberty County seniors entering skilled nursing or enrolling in the SMMC LTC Medicaid Waiver at home or inside Liberty Oaks ALF (#AL6026); and (3) the Florida Long-Term Care Ombudsman Program — Northwest / Panhandle District Council (4040 Esplanade Way, Suite 380, Tallahassee, FL 32399, Panhandle Direct (850) 921-4703, Northwest District (850) 916-6720, Statewide Toll-Free 1-888-831-0404, Email LTCOPInformer@elderaffairs.org under F.S. §§ 400.0060–400.0091), conducting free, confidential, unannounced on-site investigations of resident care complaints, improper discharge notices, and resident rights violations at Liberty Oaks ALF (#AL6026) in Bristol and across all cross-river Blountstown, Quincy, and Tallahassee nursing homes and assisted living facilities (acceptsMedicaid: true).

Official Verification Sources: Advantage Aging Solutions — Area Agency on Aging for North Florida (DOEA PSA 2 ADRC — Sunbiz #743340); Florida Department of Elder Affairs — CARES Area 2B Pre-Admission LOC Assessment ((850) 414-9803); Florida Long-Term Care Ombudsman Program — Panhandle District Council (1-888-831-0404 / (850) 921-4703)

Verified State & Regulatory Credentials
Statutory DOEA PSA 2 ADRC, DOEA CARES Area 2B (F.S. § 409.985) & Florida Long-Term Care Ombudsman (F.S. § 400.0060): Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc., Sunbiz Doc# 743340, EIN 59-1844633, NPI #1235703224) | DOEA CARES Area 2B ((850) 414-9803) | Panhandle / NWFL LTC Ombudsman (1-888-831-0404 / (850) 921-4703)Status: Active Statutory Regional Long-Term Care Gatekeeper, Clinical LOC Certifier & Resident Rights Advocate for Liberty County (acceptsMedicaid: true)

Issuer: Florida Department of Elder Affairs (DOEA), Florida AHCA & U.S. Administration for Community Living (ACL)

Notes: Verified 2026-10-26: (1) Advantage Aging Solutions / Area Agency on Aging for North Florida, Inc. (Sunbiz Doc #743340 [legacy ref #737421], EIN 59-1844633, NPI #1235703224, 2414 Mahan Dr, Tallahassee, FL 32308, 1-800-963-5337 / (850) 488-0055) is the statutory DOEA PSA 2 ADRC for Liberty County. (2) DOEA CARES Area 2B (4040 Esplanade Way, Ste 380, Tallahassee, FL 32399, (850) 414-9803, cares02b_general@elderaffairs.org) conducts mandatory F.S. § 409.985 Nursing Facility Level-of-Care determinations for Liberty County. (3) Florida Long-Term Care Ombudsman Program — Panhandle District Council ((850) 921-4703 / 1-888-831-0404) investigates complaints at Liberty Oaks ALF (#AL6026) and regional SNFs/ALFs (acceptsMedicaid: true).

Services Offered
Statutory DOEA PSA 2 Aging and Disability Resource Center (ADRC) & Elder Helpline (1-800-96-ELDER / (800) 963-5337 / (850) 488-0055)
Florida SMMC Long-Term Care Medicaid Waiver 701S Intake Screening & Waitlist Management (Sunshine Health, Humana & Simply Healthcare; acceptsMedicaid: true)
Mandatory F.S. § 409.985 Nursing Home & Medicaid Waiver Level-of-Care (LOC) Medical Certification via DOEA CARES Area 2B ((850) 414-9803)
Confidential F.S. § 400.0060 Nursing Home & ALF Resident Rights Advocacy via Northwest / Panhandle Long-Term Care Ombudsman Council (1-888-831-0404 / (850) 921-4703)
SHINE (Serving Health Insurance Needs of Elders) Free Unbiased Medicare Part D, Medigap & QMB/SLMB/QI-1 Cost-Savings Counseling (1-866-467-4624)
Contract Oversight of OAA Title III, CCE, HCE & ADI Grants Delivered Locally by Liberty County Senior Citizens Association (#739351)
Frequently Asked Questions

Factual details and direct answers about Advantage Aging Solutions (Area Agency on Aging for North Florida, Inc. — DOEA PSA 2 ADRC #743340, 1-800-96-ELDER), DOEA CARES Area 2B ((850) 414-9803 — F.S. § 409.985 LOC Certification) & Northwest / Panhandle Long-Term Care Ombudsman Council (1-888-831-0404)'s services, licensing, and credentials.

How does a senior or family caregiver in Bristol, Hosford, Telogia, or Sumatra apply for the Florida Medicaid Long-Term Care (SMMC LTC) Waiver, and who conducts the medical assessment?

To apply for the Florida Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) Waiver in Liberty County, call the Advantage Aging Solutions (DOEA PSA 2 ADRC) Elder Helpline at 1-800-96-ELDER ((800) 963-5337) or (850) 488-0055 (or contact the Liberty County Senior Citizens Association in Bristol at (850) 643-5613 or Hosford at (850) 379-8327) to complete a 701S intake screening. When released from the waitlist, registered nurses with the DOEA CARES Area 2B office in Tallahassee ((850) 414-9803) conduct the mandatory F.S. § 409.985 Nursing Facility Level-of-Care (LOC) clinical evaluation while DCF ACCESS verifies financial eligibility (acceptsMedicaid: true).

Who should a Liberty County family contact if they have a resident care concern or improper discharge notice at an assisted living facility or nursing home?

Residents and family members can call the Florida Long-Term Care Ombudsman Program — Northwest / Panhandle District Council toll-free at 1-888-831-0404 or direct at (850) 921-4703 (or email LTCOPInformer@elderaffairs.org). Certified ombudsmen perform free, confidential, unannounced on-site investigations under F.S. § 400.0060 at Liberty Oaks ALF (#AL6026) in Bristol as well as cross-river nursing homes and assisted living facilities in Blountstown, Quincy, and Tallahassee.

Contact Information
Address
2414 Mahan Dr, Tallahassee, FL 32308 (Advantage Aging Solutions PSA 2 ADRC) | 4040 Esplanade Way, Suite 380, Tallahassee, FL 32399 (DOEA CARES Area 2B & Panhandle LTC Ombudsman) | Local Intake: 15629 NW CR 12, Bristol, FL 32321
Hours
Mon-Fri 8:00am-5:00pm ET (PSA 2 Elder Helpline: 1-800-96-ELDER / 1-800-963-5337 / (850) 488-0055 | SHINE Helpline: 1-866-467-4624 | DOEA CARES Area 2B: (850) 414-9803 | Panhandle LTC Ombudsman: 1-888-831-0404 / (850) 921-4703)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.