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Geriatric Care ManagementPrivate Care Navigators & Patient Advocates✓ Verified
West Palm Beach, Palm Beach County
Last verified: Thursday, October 29, 2026
Area Agency on Aging of Palm Beach/Treasure Coast, Inc. (Your ADRC — PSA 9)
About This Organization

The Area Agency on Aging of Palm Beach/Treasure Coast, Inc. (Your Aging & Disability Resource Center) is the state-designated Area Agency on Aging for Planning and Service Area 9 (covering Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties). Headquartered on North Congress Avenue in West Palm Beach, the agency operates the regional Elder Helpline (866-684-5885), conducts Florida Medicaid Long-Term Care (SMMC LTC) and DOEA intake screenings, and provides free SHINE Medicare counseling.

Official Verification Sources: Florida Department of Elder Affairs ADRC Directory; Area Agency on Aging of Palm Beach/Treasure Coast Official Website

Verified State & Regulatory Credentials
Florida DOEA Designated Area Agency on Aging / ADRC: PSA-09-AAAStatus: Active Statutory Designation

Issuer: Florida Department of Elder Affairs (DOEA)

Notes: Official statutory Area Agency on Aging and Aging and Disability Resource Center for PSA 9 under Chapter 430, Florida Statutes.

Services Offered
Florida Medicaid Long-Term Care (SMMC LTC) Intake & Screening
Community Care for the Elderly (CCE) & HCE Waitlist Navigation
Alzheimer's Disease Initiative (ADI) Caregiver Respite Intake
SHINE Free Unbiased Medicare & Prescription Drug Counseling
Elder Helpline Crisis Triage & Benefit Navigation
Senior Caregiver Support & Resource Coordination
Frequently Asked Questions

Factual details and direct answers about Area Agency on Aging of Palm Beach/Treasure Coast, Inc. (Your ADRC — PSA 9)'s services, licensing, and credentials.

How do Palm Beach County seniors apply for the Florida Medicaid Long-Term Care Waiver?

All applications and priority screenings for the Florida Medicaid Long-Term Care (SMMC LTC) program in Palm Beach County start by calling the Area Agency on Aging Helpline at (561) 684-5885 or toll-free at (866) 684-5885.

Are the care navigation and SHINE Medicare counseling services free?

Yes, as the state-designated Aging and Disability Resource Center for PSA 9, all intake screenings, benefit referrals, and SHINE counseling are 100% free of charge.

Where is the Area Agency on Aging office located?

The headquarters is located at 4400 North Congress Avenue in West Palm Beach, Florida.

Contact Information
Address
4400 N Congress Ave
Hours
Mon-Fri 8:00 AM - 5:00 PM
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.