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Geriatric Care ManagementPrivate Care Navigators & Patient Advocates✓ Verified
St. Petersburg, Pinellas County
Last verified: Thursday, October 29, 2026
Area Agency on Aging of Pasco-Pinellas, Inc. — Elder Helpline & ADRC (PSA 5)
About This Organization

The Area Agency on Aging of Pasco-Pinellas, Inc. (AAAPP), headquartered at the Gadsden Building on Koger Boulevard North in St. Petersburg, is the official state-designated Area Agency on Aging and Aging and Disability Resource Center (ADRC) for Florida's Planning and Service Area 5 (PSA 5) under the Florida Department of Elder Affairs (DOEA). AAAPP operates the regional Elder Helpline (727-217-8111 / 1-800-963-5337), conducts mandatory intake screenings for the Florida Medicaid SMMC Long-Term Care waiver, administers free SHINE Medicare counseling, and oversees Community Care for the Elderly (CCE) and Alzheimer's Disease Initiative (ADI) funding across Pinellas County.

Official Verification Sources: Area Agency on Aging of Pasco-Pinellas, Inc. — Elder Helpline & ADRC (PSA 5) Official Website; Florida Health Finder / State Regulatory Registry

Verified State & Regulatory Credentials
Florida DOEA / Care Management Credential: PSA-05-AAAStatus: Active / Verified

Issuer: Florida Department of Elder Affairs (DOEA) Designated Area Agency on Aging (PSA 5)

Notes: Official Florida DOEA Area Agency on Aging & ADRC for Pinellas & Pasco Counties (PSA 5); Mandatory Intake & Screening Gateway for Florida Medicaid Long-Term Care (SMMC LTC); Free Unbiased SHINE Medicare Counseling & Victim Advocate Program for Seniors

Services Offered
Florida Medicaid SMMC Long-Term Care Waitlist Screening & Priority Scoring
Community Care for the Elderly (CCE), HCE & ADI Respite Program Intake
Free SHINE Medicare Part D, Medicare Advantage & Medigap Counseling
Senior Victim Advocate Program (Elder Abuse & Fraud Recovery Support)
Caregiver Support Groups & Evidence-Based Falls Prevention Workshops
Frequently Asked Questions

Factual details and direct answers about Area Agency on Aging of Pasco-Pinellas, Inc. — Elder Helpline & ADRC (PSA 5)'s services, licensing, and credentials.

How do I apply for the Florida Medicaid Long-Term Care waiver in Pinellas County?

Call the Area Agency on Aging of Pasco-Pinellas Elder Helpline at (727) 217-8111 or toll-free at 1-800-963-5337 to complete the mandatory telephone intake screening for the SMMC Long-Term Care program.

Is there any cost for services from the Area Agency on Aging of Pasco-Pinellas?

No, all Elder Helpline consultations, Medicaid LTC intake screenings, SHINE Medicare counseling, and Senior Victim Advocate services are 100% free.

Helpful Florida Senior Guides & Resources

Expert guidance, benefit eligibility rules, and state protections for older Florida residents and family caregivers.

Contact Information
Address
9549 Koger Blvd N, Ste 100
Hours
Mon-Fri 8:00 AM - 5:00 PM (24/7 Clinical / On-Call Support Where Applicable)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.