ElderSource (Northeast Florida Area Agency on Aging, Inc.) is the official state-designated Area Agency on Aging and Aging and Disability Resource Center (ADRC) for Florida's Planning and Service Area 4 (PSA 4), serving Duval, Clay, St. Johns, Nassau, Baker, Flagler, and Volusia counties under the Florida Department of Elder Affairs (DOEA). Headquartered on Old St. Augustine Road in Jacksonville, ElderSource operates the regional Elder HelpLine (904-391-6600 / 1-888-242-4464), administers mandatory Florida Medicaid Long-Term Care (SMMC LTC) screenings, provides free SHINE Medicare counseling, and offers specialized LGBTQ+ and caregiver support programs.
Official Verification Sources: ElderSource — Area Agency on Aging & ADRC for Northeast Florida (PSA 4) Official Website; Florida Health Finder / State Regulatory Registry
Issuer: Florida Department of Elder Affairs (DOEA) Designated Area Agency on Aging (PSA 4)
Notes: Official Florida DOEA Area Agency on Aging & ADRC for Northeast Florida (PSA 4); Mandatory Intake & Screening Portal for Florida Medicaid SMMC Long-Term Care; Free Unbiased SHINE Medicare Counseling & T-Care Caregiver Support
Factual details and direct answers about ElderSource — Area Agency on Aging & ADRC for Northeast Florida (PSA 4)'s services, licensing, and credentials.
How do I start an application for Medicaid Long-Term Care in Jacksonville?
To apply for the Florida Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) waiver in Duval County, call the ElderSource HelpLine at (904) 391-6600 or toll-free at 1-888-242-4464 to complete a telephone intake screening.
Is there any charge for ElderSource care navigation or SHINE Medicare help?
No, all ElderSource HelpLine consultations, Medicaid LTC screenings, caregiver coaching, and SHINE Medicare counseling sessions are 100% free.
Connect with complementary senior care, legal, financial, and housing providers serving seniors in Jacksonville and Duval County.
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.