Duval County Senior Services & Resources
Major metropolitan area centered on Jacksonville with comprehensive senior services. If you or a family member in Duval County needs help at home, meals, caregiver support or help with Medicare, these are the people to call.
Start Here: Your Aging and Disability Resource Center
Every Florida county is served by an Area Agency on Aging that also works as an Aging and Disability Resource Center (ADRC). For Duval County, that is ElderSource, the Area Agency on Aging of Northeast Florida, which serves Planning and Service Area 4. Call it to be screened for in-home services, home-delivered meals, caregiver support and the Medicaid long-term care waitlist, or to find local programs.
You can also reach it through the Florida Elder Helpline at 1-800-96-ELDER (1-800-963-5337), which routes calls by county. (Source: Florida Department of Elder Affairs.)
Local Senior Services Provider in Duval County
Florida's Community Care for the Elderly (CCE) program pays for help at home for people 60 and older, such as case management, homemaking, personal care, respite and meals. In Duval County, the program is run by:
Most services start with a screening through the ADRC above, and there may be a waitlist. (Source: Elder Affairs list of CCE lead agencies, updated April 2024.)
Statewide Help Lines for Duval County Residents
- Free Medicare counseling (SHINE): 1-800-963-5337. Trained volunteers who do not sell plans. FloridaSHINE.org
- Florida Abuse Hotline: 1-800-96-ABUSE (1-800-962-2873) to report abuse, neglect or exploitation of an older adult.
- Florida Senior Legal Helpline: 1-888-895-7873 for free legal advice for people 60 and older.
- 211: dial 2-1-1 for food, rent, utility and other local help.
- Special Needs Registry: if you would need help evacuating during a hurricane, sign up with Duval County emergency management through the Florida Special Needs Registry.
Senior Services Listed in Duval County
These 12 listings are in our directory. Call ahead to confirm hours and services.
- Benjamin Loeb, CFP®, AAMS™, CRPC™, Financial Services, Jacksonville
- Brandon Danielson, Financial Services, Jacksonville
- Jason York, AAMS™, Financial Services, Jacksonville
- Jesse Dale, Financial Services, Jacksonville
- Jonathan Leonard, CFP®, Financial Services, Jacksonville
- Richard D Paul II, CFP®, CEPA®, Financial Services, Jacksonville
- Stephen Sanders, CRPC™, Financial Services, Jacksonville
- Jacksonville Area Legal Aid, Legal Services, Jacksonville
- Miller Elder Law Firm, Legal Services, Jacksonville
- The Windsor at Ortega, Memory Care, Jacksonville
- The Windsor at San Pablo, Memory Care, Jacksonville
- Watercrest of San Jose, Memory Care, Jacksonville
Guides for Duval County Seniors and Families
- In-home care for seniors in Florida: costs, types of care and help paying
- Florida senior assistance programs for food, housing, health and transportation
- Senior citizen benefits in Florida and how to apply
- Subsidized senior housing: Section 202, vouchers and how to apply
- Transportation for seniors, including Medicaid rides and paratransit
- Medicare Open Enrollment 2027: October 15 to December 7
Questions About Senior Services in Duval County
Who do I call for senior services in Duval County?
Start with ElderSource, the Area Agency on Aging of Northeast Florida, the Aging and Disability Resource Center for Duval County, at 904-391-6600, or call the Florida Elder Helpline at 1-800-963-5337. They screen for in-home help, meals, caregiver support and Medicaid long-term care, and connect you to local providers.
Who provides in-home help for seniors in Duval County?
The state's Community Care for the Elderly program in Duval County is run locally by Aging True (904-807-1240). Services such as case management, homemaking, personal care and home-delivered meals usually start with a screening through the Aging and Disability Resource Center.
Where can Duval County seniors get free Medicare help?
Florida SHINE offers free, unbiased Medicare counseling from trained volunteers. Call 1-800-963-5337 to reach the SHINE program for Duval County through your Aging and Disability Resource Center.