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Financial ServicesRetirement Planning✓ Verified
Macclenny, Baker County
Last verified: Thursday, October 22, 2026
SHINE (Serving Health Insurance Needs of Elders) — Baker County Council on Aging & ElderSource (DOEA PSA 4)
About This Organization

Administered by the Florida Department of Elder Affairs (DOEA) in partnership with ElderSource (Northeast Florida Area Agency on Aging — DOEA PSA 4, Sunbiz Doc# 731535, Helpline 1-888-242-4464 / (904) 391-6699) and hosted locally at the Baker County Council on Aging, Inc. (101 East Macclenny Avenue, Macclenny, FL 32063, (904) 259-2223, Sunbiz Doc# 731249), SHINE (Serving Health Insurance Needs of Elders) is Florida's official Centers for Medicare & Medicaid Services (CMS) State Health Insurance Assistance Program (SHIP). State-certified, non-commissioned SHINE counselors provide 100% free, unbiased, one-on-one financial and health-benefit counseling to Baker County Medicare beneficiaries and caregivers across Macclenny, Glen St. Mary, Sanderson, and Olustee—conducting side-by-side Medicare Part D prescription drug and Medicare Advantage (Part C) out-of-pocket cost audits, Medigap supplement comparisons, Medicare Savings Program (QMB, SLMB, QI-1) applications that save eligible seniors $2,000+ annually in Part B premiums, Social Security Extra Help (LIS) prescription subsidy filings, and Senior Medicare Patrol (SMP) billing fraud investigations.

Official Verification Sources: Florida SHINE (Serving Health Insurance Needs of Elders) Official Portal; Baker County Council on Aging, Inc. (101 E Macclenny Ave, Macclenny); ElderSource — Area Agency on Aging for Northeast Florida (DOEA PSA 4)

Verified State & Regulatory Credentials
Official CMS State Health Insurance Assistance Program (SHIP) & FL DOEA PSA 4 Program: FL DOEA PSA 4 (ElderSource Sunbiz #731535) | Baker County COA Host Site (Sunbiz #731249)Status: Active Federal CMS SHIP / SMP Grant Program & Local Macclenny Counseling Site

Issuer: Florida Department of Elder Affairs (DOEA), U.S. Administration for Community Living (ACL) & CMS

Notes: Verified SHINE counseling site for Baker County through ElderSource (DOEA PSA 4, 10688 Old St. Augustine Rd, Jacksonville, FL 32257, 1-888-242-4464) with in-person counseling hosted at Baker County Council on Aging, Inc. (Sunbiz #731249) at 101 E Macclenny Ave, Macclenny, FL 32063 ((904) 259-2223).

Services Offered
Free, Unbiased CMS SHIP Medicare Advantage (Part C), Medigap & Part D Out-of-Pocket Cost Comparisons
Medicare Savings Program (QMB, SLMB & QI-1) Screening to Eliminate Medicare Part B Premiums
Social Security Extra Help / Low-Income Subsidy (LIS) Prescription Drug Cost-Reduction Applications
Annual Medicare Open Enrollment (Oct 15 – Dec 7) Drug Formulary & Hospital Network Financial Audits
Florida Long-Term Care Insurance Policy Reviews & Medicaid Dual-Eligible Financial Coordination
Senior Medicare Patrol (SMP) Medical Billing Error, Upcoding & Medicare Fraud Dispute Advocacy
Frequently Asked Questions

Factual details and direct answers about SHINE (Serving Health Insurance Needs of Elders) — Baker County Council on Aging & ElderSource (DOEA PSA 4)'s services, licensing, and credentials.

How much can Baker County seniors save through SHINE's Medicare Savings Program (QMB/SLMB) and Extra Help screenings?

All SHINE counseling at the Baker County Council on Aging (101 E Macclenny Ave, (904) 259-2223) and via the ElderSource Helpline (1-888-242-4464) is 100% free and unbiased. Qualifying Baker County seniors enrolled in QMB or SLMB save over $2,000 per year by having the state pay their monthly Medicare Part B premium, while Social Security Extra Help (LIS) eliminates most Part D prescription deductibles and copays.

Do SHINE counselors sell insurance or receive commissions when comparing Medicare plans in Macclenny?

No. Unlike commercial insurance brokers, SHINE counselors are state-trained and federally certified under the CMS State Health Insurance Assistance Program (SHIP) and are strictly prohibited from selling insurance or accepting commissions, ensuring objective financial comparisons.

Contact Information
Address
101 E Macclenny Ave, Macclenny, FL 32063
Hours
Mon-Fri 8:00am-4:30pm (PSA 4 ElderSource Helpline: 1-888-242-4464)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.