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Financial ServicesRetirement Planning✓ Verified
Cross City, Dixie County
Last verified: Sunday, October 25, 2026
SHINE (Serving Health Insurance Needs of Elders) — DOEA PSA 3 Free Medicare, Part D & QMB/SLMB Financial Counseling (Cross City Senior Center & Dixie County Public Library)
About This Organization

Official Florida Department of Elder Affairs (DOEA) and federal Administration for Community Living (ACL) State Health Insurance Assistance Program (SHIP) for Dixie County, administered across DOEA Planning and Service Area 3 by Elder Options (Mid-Florida Area Agency on Aging, Inc., Florida Sunbiz Document #739573, FEI/EIN 59-1777567, 100 SW 75th St, Ste 301, Gainesville, FL 32607, Toll-Free 1-800-262-2243 / 1-800-963-5337, https://www.floridashine.org) with local in-county counseling at the SREC Dixie County Senior Center (314 NE 255th St, Cross City, FL 32628, (352) 498-5018 Ext. 2 / (352) 498-2714) and the Dixie County Public Library (Three Rivers Regional Library System, 16328 SE US Hwy 19, Cross City, FL 32628, (352) 498-1219). Unlike commercial insurance sales agents who earn commissions selling specific Medicare Advantage plans, state-certified SHINE counselors provide 100% free, unbiased, non-commercial financial counseling to Dixie County seniors and disabled Medicare beneficiaries across Cross City (32628), Old Town (32680), Horseshoe Beach (32648), Suwannee (32692), and Jena (32359). SHINE counselors run side-by-side out-of-pocket cost comparisons for Original Medicare (Parts A & B), Medicare Supplement (Medigap) policies, and Medicare Advantage (Part C) networks (verifying whether rural Dixie County providers and UF Health/HCA Gainesville specialists are in-network), audit Medicare Part D prescription drug formularies for Cheek Pharmacy in Cross City and Palms 340B Pharmacies in Chiefland/Trenton, and file applications for the Social Security Low-Income Subsidy ('Extra Help') and Florida Medicare Savings Programs (QMB, SLMB, and QI-1—which save eligible low-income seniors over $2,200 per year by paying their monthly Medicare Part B premium).

Official Verification Sources: Florida SHINE (Serving Health Insurance Needs of Elders) Official Portal; Elder Options (Mid-Florida Area Agency on Aging — DOEA PSA 3 SHINE Counseling); Three Rivers Regional Library System — Dixie County Public Library (16328 SE US Hwy 19, Cross City)

Verified State & Regulatory Credentials
Federal ACL SHIP Grantee & Florida DOEA PSA 3 Designated SHINE Program (Elder Options): Elder Options (Mid-Florida Area Agency on Aging, Inc. — Sunbiz Doc# 739573 | EIN 59-1777567) | Helpline: 1-800-262-2243 & 1-800-963-5337Status: Active Statutory Free Medicare & Financial Benefit Counseling Program Serving Dixie County

Issuer: Florida Department of Elder Affairs (DOEA) & U.S. Administration for Community Living (ACL)

Notes: Verified 2026-10-26: SHINE (Serving Health Insurance Needs of Elders) is administered in Dixie County by Elder Options (PSA 3, Sunbiz #739573, 1-800-262-2243) with local outreach at SREC Dixie County Senior Center (314 NE 255th St, Cross City, (352) 498-5018 Ext. 2) and Dixie County Public Library (16328 SE US Hwy 19, Cross City, (352) 498-1219).

Services Offered
100% Free, Unbiased DOEA / ACL State Health Insurance Assistance Program (SHIP) Counseling for Dixie County
Medicare Open Enrollment (Oct 15 – Dec 7) Part D Drug Plan & Medicare Advantage Cost Audits for Cross City Pharmacies
Rural Provider Network Verification (Ensuring UF Health Shands, HCA North Florida & Local FQHC Access)
Medicare Savings Program (QMB, SLMB & QI-1) Applications Eliminating the Monthly Medicare Part B Premium Deduction
Social Security 'Extra Help' (Low-Income Subsidy / LIS) Applications Cutting Part D Prescription Copays
Senior Medicare Patrol (SMP) Healthcare Billing Fraud Detection & In-County Outreach at SREC & Dixie County Library
Frequently Asked Questions

Factual details and direct answers about SHINE (Serving Health Insurance Needs of Elders) — DOEA PSA 3 Free Medicare, Part D & QMB/SLMB Financial Counseling (Cross City Senior Center & Dixie County Public Library)'s services, licensing, and credentials.

Why should a Dixie County senior consult SHINE before switching to a Medicare Advantage plan advertised on television?

Because Dixie County has zero (0) in-county hospitals and limited local specialist clinics, some commercial Medicare Advantage (HMO/PPO) plans have narrow provider networks that may not cover doctors or hospitals in Gainesville, Perry, or Chiefland without high out-of-network costs. State-certified SHINE counselors (1-800-262-2243) do not sell insurance and provide an objective, commission-free check of your exact doctors and prescriptions at Cheek Pharmacy or Palms 340B Pharmacy.

How can low-income Dixie County retirees get the state to pay their monthly Medicare Part B premium?

SHINE counselors screen Dixie County seniors for Florida's Medicare Savings Programs—Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualifying Individual (QI-1)—as well as Social Security's 'Extra Help' (Low-Income Subsidy), which pays the monthly Medicare Part B premium (over $2,200/year in retirement income savings) and caps prescription copays.

Contact Information
Address
314 NE 255th St, Cross City, FL 32628
Hours
Mon-Fri 8:00am-5:00pm (PSA 3 SHINE Helpline: 1-800-262-2243 / 1-800-963-5337 | SREC Cross City Site: (352) 498-5018 Ext. 2 | Dixie Library Site: (352) 498-1219)
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Disclaimer: This directory listing is for informational purposes only. Florida Senior Support does not endorse or guarantee the quality of services. Please verify information and services directly with the organization.